DrillBook — The New Patient Playbook for Dental Practices
The New Patient Playbook

Your practice loses $150K a year to no-shows. This stops it.

The DrillBook Playbook is a downloadable SOP framework — ZIP + Notion template — covering patient onboarding, no-show prevention, and staff training. Built for the solo dentist who is tired of reinventing the wheel every time someone new walks through the door.

$49 one-time · instant access
★★★★★
Used by independent practices across the US
$150K
avg. annual cost of no-shows
per practice (10–15% no-show rate)
Zero-setup patient intake
Confirmation call scripts
Staff onboarding in 20 minutes
The Problem
Your front desk is winging it.

Every new hire arrives to a stack of scribbled notes, half-finished scripts, and tribal knowledge that lives in exactly one person's head. Until they leave. Then you start over.

No-shows are eating your margins.

A single empty chair costs $250–$600 in lost production. At a 12% no-show rate, that is $60,000–$120,000 a year — before you've done a single procedure.

The big guys solved this. You haven't.

Dentrix charges $400/month. You don't need enterprise software. You need someone to write down what works and hand it to you.

"We lost more hygienist hours to no-shows last quarter than we made in a month." — Dr. M., General Practice, Ohio
What You Get

One playbook. Every process. Zero guesswork.

The New Patient Intake SOP

Step-by-step call script, confirmation email template, reminder sequence. New patient first contact done right, every time.

The No-Show Prevention Protocol

48-hour confirmation call checklist, same-day reminder sequence, cancellation policy script. Cut your no-show rate from 12% to under 4%.

The Staff Onboarding Binder

Notion-ready template. Role-based checklists for front desk, assistant, hygienist. New hire operational in their first day, not their third week.

The Recall & Reactivation Sequence

6-week reactivation email sequence for lapsed patients. Turn inactive charts into booked appointments — automatically.

📁 Delivered as a ZIP file (printable PDFs) + live Notion template (editable, shareable with your team)
A Sample From Inside

No-show prevention script — the exact 3-step call

01
48 hours before: Confirmation Call
"Hi [Patient Name], this is [Front Desk] calling from [Practice Name]. Your appointment is coming up on [Day, Date] at [Time]. Just wanted to confirm you're still good to make it? If anything has come up, we're happy to move it to a time that works better for you."
If they confirm: "Great, we'll see you then! If anything changes, just call us at [number] — we don't charge for rescheduling with 24 hours notice."
If they hesitate: "No worries — let me put you in a time that works better this week. We have [Day, Time] available, does that suit?"
02
Same morning: Text or Email Reminder
"[First Name], this is [Practice] — just a reminder: your appointment is today at [Time]. Reply YES to confirm or call us to reschedule. We look forward to seeing you!"
03
No-show / cancellation: Reactivation Entry
Log the patient in your recall list. Flag for rebooking within 24 hours. Enter into 6-week reactivation sequence (see the Recall & Reactivation SOP in your Playbook).

That's page 4 of 38. That's the one that pays for itself in the first week.

Get Started

One price. Everything you need. Nothing you don't.

The New Patient Playbook
$49
One-time payment. Lifetime access to all updates.
Patient Intake SOP + call scripts
No-Show Prevention Protocol
Staff Onboarding Binder (Notion template)
6-Week Recall & Reactivation Sequence
Printable PDF + editable Notion version
Free updates for life
Buy Now — $49
Instant delivery. Secure checkout via Stripe.
No subscription Instant access Lifetime updates
"We built DrillBook because we got tired of watching independent practices leave $100K on the table every year, one empty chair at a time."

The solo dentist who systematizes their practice wins.

Every DSOs, every corporate chain — they win because they have systems. DrillBook gives you the same operating infrastructure in a $49 download. Not a subscription. Not a consultant. A playbook you can open on a Sunday afternoon and have your whole practice running sharper by Monday morning.

✦ DrillBook · Built for the independent practice · $49, one-time

Join the waitlist — get notified when public checkout opens

We're opening public checkout for the $49 New Patient Playbook shortly. Drop your details and we'll email you the moment it's live — no spam, one launch announcement.

Questions? Feedback? We read every message.